PLACING AN ORDER – STEP BY STEP

If you are interested in any of our products and wish to purchase it, please follow our instructions on how to place an order.

STEP 1 Select your product

Choose your colour and size Click “ADD TO BASKET” button on the right

Go back to shop if you want to add more items, now you can continue shopping or check your shopping cart’s contents, by clicking on the cart icon in the upper right-hand corner.

In the shopping cart’s preview you can see a list of the products you have chosen, together with their quantity and price.

If you want to remove a product from the shopping cart, click on the “x” on the right side of the price. If you want to change the quantity, click on +/- button next to the quantity and wait for a moment. In a short while, the shopping cart will be updated.

To continue, click “PROCEED TO CHECKOUT”.

STEP 2 Fill in shipping form

Enter your shipping details by filling in all fields marked with an “*”. If you wish to receive a VAT invoice, please enter your NIP number (Tax Identification Number). Ensure that your data is correct and then select your preferred shipping method.

STEP 3

After logging in, signing up or entering shipping details, please select your preferred shipping method. The table presents available shipping methods together with shipping costs and estimated delivery times.

PICK UP IN OUR STORE

You can also choose to pick up your order in our shop in Haarlem, the address is Wagenweg22 in Haarlem, The Netherlands. Our shop is open from Tuesday till Saturday from 10.00 pm till 05.00 am For any questions please call +31(0) 23 531 5568

STEP 4 Select your payment method:

• Dotpay online payment service – select your bank from the list and accept terms and conditions of the payment service;

• Ecard online payment service – select your bank from the list and accept terms and conditions of the payment service;

After you choose your preferred payment method, agree to have your personal data processed and agree to the terms and conditions, please click on the “Order and pay” button.

STEP 5

Check your mailbox – you should receive an order confirmation email. (pleasse check your spam folder, if nothing received yet). If you didn’t receive a confirmation mail, please send an e-mail to service@belluna.nl